Non-profits and NGOs
See every industryGood for the donor you have to call. Useless for the list you want to message.
A major-donor relationship is a conversation over months, and it currently lives on the fundraising lead's phone. That part we do well. If what you need is a message to two thousand supporters, we are the wrong tool and always will be.
- Donor relationships with an owner and a stage
- Volunteer coordination in a shared inbox
- Your last 90 days, imported
Is it right for you?
Not for messaging your supporter list
There is no bulk sending here and there never will be, and there is a cap on how much can leave one number. That is not a missing feature, it is CLAUDE.md's first rule: a message to everyone on a list is how a number gets banned, and it would be your number, on the account your supporters already have. If your plan for WhatsApp is campaign broadcasts, an approved business-messaging provider is the right instrument and we are not it.
What it does solve well
The relationships that are worth a person's time, which are the ones that fund the work.
A major donor stops living on one person's phone
When the fundraising lead moves on, the relationship does not go with them. Whoever takes over reads what was promised and when.
The grant cycle gets a date, not a reminder
Snooze to the month before the board meets. Renewal conversations fail on timing far more often than on merit.
Volunteers stop being coordinated from a group chat
Each offer of help is a conversation with an owner, so two coordinators do not both reply and nobody who offered is left unanswered.
Three routines that respect the rule
All of it is on the plan we sell today, and none of it messages a list.
Donor relationships
The conversations that actually fund the programme.
- A pipeline from first contact to committed, with the amount on the card
- Custom fields for the giving cycle, the contact at the foundation and the board date
- A keep-in-touch cadence timed to their own cycle
Volunteer coordination
Everybody who offered, and whether anybody replied.
- A Volunteer label applied from the row
- Assign each offer an owner so two coordinators do not collide
- The “Never answered” tab shows who offered and heard nothing
After the campaign
The supporter who gave once is the likeliest to give again.
- One thank-you conversation, in their own thread
- A cadence before the same month next year
- The report shows which relationships went quiet
What Unibox does not do
Said here rather than discovered after you subscribe. It is the reason to believe the rest of this page.
No bulk sending
There is no blast, and there is a cap on how much leaves each number. That is a decision rather than a gap: blasting is the fastest way to lose your business's number.
It cannot message someone first
Our API replies inside a conversation that already exists and deliberately has no endpoint to open one. Every automation here starts after the person has messaged you.
Beneficiary data needs care it does not get here
If your work involves vulnerable people, be deliberate: we apply no separate encryption to message bodies, the plan we sell has no audit log, and everyone in the workspace sees every conversation. For a fundraising and volunteer inbox that is fine. For case notes about a beneficiary it is not, and we would rather say so than let you find out.
Caio, our chief AI officer
He reads the conversation and writes the draft. You are the one who sends it.
Caio is being built, and this section exists to say what he will do rather than to imply he already does it. Nothing above on this page depends on him.
- Drafts the reply with the customer's history to hand — you review and send
- Reads “call me Tuesday” as a snooze and sets the return
- Summarises a three-week thread for whoever just picked it up
The badge comes off the day he ships. Until then he is not a feature and he is not in the price.
Before you connect your number, read this
We connect by QR code, the way WhatsApp Web does — no Business API, no Meta verification, no waiting. The cost of that is real: WhatsApp's terms do not permit unofficial clients, and it may warn, restrict or ban a number that uses one. The risk is yours, it rises with volume, and it is why we cap sending and do not blast. The advice we would give a friend: connect the business's number, not the owner's personal phone.
Read section 5 of the terms →One plan, one price
14 days free, no card. No free plan.
US$ 10
Up to 3 people · 1 WhatsApp number each
Start free for 14 daysWhat non-profits ask first
Can we send an appeal to our supporter list?
No, and we will not build it. Bulk sending over an unofficial WhatsApp connection is the fastest way to lose the number your supporters already have. For campaign messaging, use an approved business-messaging provider.
Can we use it for beneficiary support?
Carefully, and probably not for anything sensitive. There is no separate encryption on message content, no audit log on our plan, and no way to limit which staff member sees which conversation.
We are a small team of volunteers. Does the price work?
It is $10 per person per month, up to three people, with no free plan and no non-profit discount today. If that is not workable, it is better to know before the trial ends.
Can it track donations?
No. There is no donation processing, no CRM for supporters and no integration with a fundraising platform. The amount on a card is a number somebody typed in so it becomes a report.
If the relationships matter more than the list, connect your WhatsApp
14 days, no card. If it does not suit you, you stop and you keep your data.